GeoPal workforce mobility solution delivers deliver increased efficiency for facilities management service providers and their clients.
Specialist cleaning firms in the UK and Ireland have experienced significant reductions in the costs of providing their service to clients, having recently adopted a new mobile workforce management solution. Provided by GeoPal Solutions, this enables companies to provide better value services to clients by reducing administration time and costs for managing remote teams. Cleanway, Ireland’s only nationwide window cleaning company, provides cleaning services at over 500 sites per week, ranging from international retailing brands to local government and commercial buildings. Each time a cleaning service is provided at a client’s business, the client must sign to confirm that the work is complete and to their satisfaction. In the past this was paper-based. Delivery of job information, schedules and workflow to cleaners on the road required either presence at the company’s base to pick up that day’s schedule or time consuming phone calls.
“Cleanway is always looking to deliver a professional service in the most cost-efficient and environmentally-friendly way. We needed a robust and user-friendly mobile IT solution, as the business started to grow rapidly and the delays and inaccuracy of processing paperwork were not sustainable”, said Pat Foy, managing director of Cleanway.
The cloud service and mobile app provided by GeoPal Solutions enables facilities management service providers to see the location of their cleaning staff in real-time, to eliminate paperwork in the field and re-entry of data in the office, and to schedule and dispatch job information to cleaner’s mobile phones.
GeoPal enables automatic updates to job details on the phone, and allows Cleanway to see which worker is closest to the job for faster dispatch. GeoPal also delivers instant, accurate communication of customer sign-off from the field to Cleanway’s office systems. This significantly reduces administration time for scheduling work and processing invoices, increasing cash flow.
“Since implementation of GeoPal, we have improved route efficiency, saving time and fuel costs, as well as operational efficiencies, because we can capture cleaning status and duration in real-time. We have also taken approximately 40 man-hours out of end-of-month invoice processing. The monetary savings being achieved far out-weigh the monthly fee. We achieved 100% return on investment within 7 months of implementation.”
Several facilities management firms across the UK and Ireland are using GeoPal workforce mobility solutions to improve efficiencies across their businesses and increase staff productivity and compliance. The flexibility of the GeoPal platform means that it can be configured to support a variety of different business processes and workflows, resulting on average in a 20% increase in productivity.
Current facilities management customers include DynoRod, Swiftclean, Coffey Northumbrian Ltd. and Bourne Leisure (Butlins and Haven holiday parks). The customers use GeoPal to manage thousands of cleaning, maintenance, and engineering staff across the UK and Ireland.
GeoPal Solutions – GeoPal is a cloud service and mobile app to manage mobile workforces, reducing administration costs and increasing productivity, giving your business a competitive edge. GeoPal employs the latest technology to deliver customisable mobile forms, paperless workforce management, location tracking, health and safety compliance, and asset management in a low-cost monthly subscription. For more information, and a supported free trial, please visit: www.geopalsolutions.com
GeoPal Solutions will be exhibiting at the Facilities Show 2014, Service Management Expo Stand O1460, at the ExCel London, June 17-19, 2014.