Archive for the 'Shared Service Management' Category

TOPdesk partners with Bramble Hub to join G-Cloud 6

Top Desk LogoTOPdesk, an international service management software company, announced that in partnership with Bramble Hub, it has officially joined the UK Government Procurement Service G-Cloud Framework. Thanks to Bramble Hub, a prime contractor, TOPdesk became a G-Cloud 6 approved supplier.

This is another step forward for TOPdesk as it continues to extend its offerings within the public sector. In order to be accepted on to the G-Cloud Framework and be available via the UK Government’s Digital Marketplace Continue reading...

‘Merging Desks’: Shared Service Management Report Published by TOPdesk

TopDeskSharedService“Over 90% of organisations surveyed have more than one service desk and 55% of service desks are already planning for shared service management” 

TOPdesk, an international service management software company, in partnership with the Service Desk Institute (SDI) published a Shared Service Management report investigating the level to which shared service management is becoming a recognised and viable option for the service desk industry. Continue reading...




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